
When Decisiveness Turns to Liability
The Commander is the schema you appoint in a crisis. It is also the one you have to watch once the crisis has passed. There is a phrase you hear in big organisations when nothing is moving. "It's just how things get done here." Say it out loud and it sounds like culture. Listen properly and it is something sharper. It means someone at the top is commanding, and everyone below has quietly learned to wait.





















